This notice explains how information is handled when you use the Maafolhey website, ask for a stay-price estimate, or use a link to contact us.
The website does not provide instant booking or online payment. Availability and the final price are confirmed separately after an enquiry.
Who we are
Maafolhey Han'dhaan is operated by Abdul Nasir Ali as a registered sole trader business in the Maldives.
Maafolhey Han'dhaan
Muithoshi Goalhi, Ukulhas 09030, North Ari Atoll, Maldives
info@maafolheymaldives.com
+960 725 3345
Information used for a stay estimate
The Check Dates estimator uses the information you enter to calculate an estimated price. Depending on the options you choose, this may include:
- check-in and check-out dates;
- numbers of adults, children and infants;
- your scheduled speedboat transfer preference; and
- the accommodation offer that applies to the length of stay you entered.
The estimate is calculated in your browser. The website does not send these estimator fields to us before you choose to send the details through WhatsApp.
Information sent through WhatsApp or email
When you choose the WhatsApp action, the website opens WhatsApp with a prepared message containing the stay details shown to you. You can read and edit that message before you send it.
Once you send a WhatsApp message or an email, the information is processed through that service and received by us. Anything you add during the conversation is part of that enquiry.
An enquiry may include your name, contact details, travel dates, number of guests, children’s ages and flight details if you choose to send them. We use the information you give us in the conversation, and we do not obtain these enquiry details from anywhere else.
WhatsApp and your email provider operate under their own privacy terms. Review those terms if you want to understand how they handle your account and your messages.
Contact: info@maafolheymaldives.com
Information needed for a confirmed stay
We may ask for the information needed to host your party, coordinate your arrival and meet the guest-registration requirements that apply to accommodation in the Maldives. This can include identity and travel details at or before check-in.
Please do not send identity documents through an unconfirmed channel. We will explain what is needed and how to provide it.
Why information is used
- To answer an enquiry and prepare or confirm a price.
- To hold and manage a reservation.
- To coordinate scheduled speedboat transfers and any activities you ask us to arrange.
- To provide the stay and meet the legal obligations that apply to accommodation in the Maldives.
- To understand which campaign brought a visitor to an enquiry, using the limited browser-session information described below.
We do not use enquiry details for marketing unless you ask us to or agree to it. We do not sell or rent guest information.
Who else may receive information
Information is shared only where it is needed for something you have asked for, or where the law requires it. That may include:
- the scheduled speedboat operator, to coordinate seats and travel;
- a dive, dining or excursion operator, when you ask us to arrange that service;
- payment or banking services used for a transaction; and
- Maldivian authorities where information must be provided by law.
Each of these should receive only the information needed for that purpose.
Payment information
The website does not collect or store payment-card details, and it does not take payment through an online checkout.
Standard stays are paid at check-in. The 60-night deposit is paid by bank transfer or, where offered, through a card payment link. Related payment records may be kept where they are needed for accounting and reservation administration.
Campaign information stored during a browser session
If you arrive through a campaign link, the website may keep the standard campaign labels from that link while your browser tab stays open. This keeps the campaign context attached as you move between an offer page and the enquiry step.
This is stored for the browser-tab session only. It does not use a cookie or permanent browser storage, and it does not store the text of any message you send.
Website measurement and advertising
We use Google Analytics and Microsoft Clarity to understand how visitors use this website. These tools may use cookies or similar technology on your device to do this.
Both are optional. Neither is loaded until you choose to allow analytics, so nothing is measured before you decide. If you decline, the website, the stay estimator and WhatsApp enquiries all work exactly as they would otherwise.
You can change or withdraw these choices at any time through Privacy settings, at the bottom of any page.
We may advertise on Facebook and Instagram. The Meta pixel is installed on this website so we can see how that advertising performs. It is a separate choice from analytics, and it is not loaded unless you allow advertising measurement. If you decline, the website works exactly as it would otherwise.
We also use Google Search Console and Bing Webmaster Tools, which help us understand how the website appears in search results. These do not track individual visitors.
If a measurement or advertising tool is added or removed, this notice will be updated to match.
Maps, reviews and social links
The website links to services including Google Maps, Booking.com, Google reviews, Instagram and Facebook. When you follow one of those links, that service receives the request and applies its own privacy terms.
We do not control how those services handle information after you leave this website.
How long information is kept
An enquiry that does not become a reservation is kept while the conversation is active, and deleted when it is no longer needed.
Reservation and payment records are kept for the accounting and legal periods that apply to us, then deleted when they are no longer required.
WhatsApp conversations remain subject to the retention settings and terms of the WhatsApp account and service.
Questions about your information
To ask a privacy question, or to ask about information you have sent us, email info@maafolheymaldives.com.
You can ask us to tell you what information we hold about you, to correct information that is wrong, to delete information that is no longer needed, or to stop contacting you for marketing.
A request may be limited where information has to be kept for a reservation, for accounting or for another legal obligation.
Please include enough detail for us to identify your enquiry, but do not send passport copies, payment-card details or other sensitive documents unless we have confirmed a suitable method.